Our business is divided into several key departments, each responsible for different aspects of operations:
DIRECTORS
HEAD OF DEPARTMENTS
More than 5 hours and up to 6: Elective unpaid meal break of up to 30 minutes in accordance with clause 16.4 – Request for an unpaid meal break.
More than 6 hours and up to 8: An unpaid meal break of no less than 30 minutes
More than 8 hours: An unpaid meal break of no less than 30 minutes. One 20 minute paid rest break (may be taken as two 10 minute paid rest breaks)
Each department has different uniform requirements. Please view the uniform policy below. The company will provide 2 sets of shirts. Additional uniforms can be purchased upon request.
If you are unable to attend your shift, please contact your direct manager as soon as possible, via text. You can find their direct mobile numbers in the ‘Contact Details’ below.
Wages: Wages are paid fortnightly on a Wednesday for the period ending the previous Tuesday. The funds should be available in your bank on Friday morning or sooner, depending on which bank you have your pay deposited to.
Award: You are employed under the Hospitality General Award. This covers employers in the hospitality industry and their employees who fit within the classifications of the award. For more information, please click on the below link:
As a valued team member, you will receive staff benefits, including:
Please download our maintenance and staff collaboration software by clicking the following links.
Please click on the below link to join our workplace app BAND, where important announcements and new information are shared:
As a maintenance team member, you may be working outdoors for extended periods, often in direct sunlight. To stay safe and comfortable, please follow these guidelines:
Your safety is our priority—please take these precautions seriously to protect yourself while working.
Maintenance Manager (Ben): ben@tmglades.com.au | 0424 192 837
Maintenance Manager (Shane): shane@tmglades.com.au | 0417 400 866
Works Supervisor (Anthony) : 0431 125 154
Reception: 5545 7900 (available 8am to 5pm)
Caretaker: 5545 7993 (available 3pm to 12am)
Maintenance staff will be provided with the necessary equipment to perform their duties efficiently and safely. This may include a two-way radio, tool set, and a work vehicle for use during shifts. All assigned equipment is the responsibility of the employee and must be used with care, maintained in good condition, and returned at the end of each shift if required. Any lost, damaged, or malfunctioning equipment should be reported to a manager immediately.
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We acknowledge and pay respect to the land and the traditional families of the Yugambeh region of South East Queensland and their Elders past present and emerging. The Yugambeh region includes families that identify as Kombumerri, Mununjali, Wangerriburra and others.