Air Conditioning

All rooms and lodges feature a reverse cycle air conditioner. There is a main power switch located next to the air-conditioning unit, which is left on for your convenience. Remote controls are wall mounted to avoid 

Airport Transfers

Please click here to view our recommended transport options.

ATM

The closest ATM is located on Main Street – North Tamborine.

Banks

Suncorp – North Tamborine.

Breakfast

Breakfast is served in the Rainforest Restaurant from 7.30am – 10am daily.

Car Parking

Each room or lodge has its own car space allocated. If additional parking spots are required, please use the main carpark.

Caretaker

An onsite caretaker is available from 3pm to 12am, 7 days a week. You can contact them by dialling ”993” on your room phone or by calling (07) 5545 7993 on your mobile. Alternatively, there is a white phone located to the right of the main reception doors that you can call from.

Check In

– Rooms & Lodges: Check in is from 2pm.
– The Vistas: Check in is from 3pm
– Glamping: Check in is from 4pm

Check Out

– Rooms & Lodges: Check out is strictly 10am
– The Vistas: Check out is strictly 11am
– Glamping: Check out is strictly 12pm

If you require a late checkout, please contact reception. Fees apply. If you are departing prior to 8am, please ensure you settle your account at reception the day before.

Cots

Reception would be more than happy to arrange upon request. Fees apply.

Credit Cards

We accept all major credit cards and EFTPOS (credit card surcharges apply).

Dentist

Tamborine Mountain Dental – 07 5545 2788 – Suite 14/7 Southport Avenue, Eagle Heights

Doctor

Mountain Medical Centre – 07 5545 2909 – 44 Southport Avenue, Tamborine Mountain

Drinking Water

Our tap water is drinkable.

Emergency

Please familiarise yourself with the Property Map & Evacuation Plan, which is fixed to the rear of your room/lodge door.

• EMERGENCY (Fire/Police/Ambulance) – Dial 000
• Non-Emergency – Police 07 5545 3473 Ambulance 13 12 33

First Aid

We have a number of staff who are trained in first aid. Should you require any first aid or medical assistance, please contact reception.

Hairdryer

All rooms and lodges contain a hairdryer.

Housekeeping

Should you require any housekeeping assistance, please contact reception.

Ironing

All rooms and lodges contain an iron and ironing board.

Maps

Local maps are available at reception.

Markets

• Local Producers Markets | Sunday 7am – 12pm | Tamborine Mountain Showgrounds
• Country Markets |2nd Sunday of each month | Tamborine Mountain Showgrounds
• School Markets | Last Sunday of each month |Corner of Long Road & Curtis Road

Massages

Reception would be more than happy to arrange upon request (subject to availability) – Fees apply. 

Movies

DVDs are available from reception. Please ensure you return the DVDs prior to check out. If not returned, $20 will be deducted from your credit card on file.

Petrol

Available 7 days a week in North Tamborine.

Pharmacy 

Main Western Road, North Tamborine – 07 5648 0902

Photocopying

Reception can arrange all your photocopying requirements. Fees apply.

Post Office

Main Street, North Tamborine.

RACQ

Road reports – 1300 130 595

Reception

Reception opening hours are as follows:

• Sunday to Thursday – 8am to 5pm
• Friday and Saturday – 8am to 7pm

Restaurant

Our onsite Rainforest Restaurant & Bar opening hours are as follows:

• BREAKFAST – Monday to Sunday from 7.30am to 10.00am
• LUNCH – Saturday and Sunday from 11.30am (last sitting at 3pm)
• DINNER – Thursday to Saturday from 5.00pm (last sitting at 8pm)

Bookings required to avoid disappointment.

Smoking

All rooms and lodges are non-smoking. If smoking occurs in any room or lodge, a $250 fee will be deducted from your credit card on file for deodorising.

Taxi

Phone 13 19 24 and quote T1054 (our location).

Toiletries

A variety of essential toiletries are available for purchase from the Terrace Kiosk.

Transport

Please click here to view our recommended transport options.